great csr page banner

6 Tips For Effective Email In The Workplace

Email is so ubiquitous that it is hard to imagine a time when it didn’t exist, but it wasn’t that long ago that email was a novel technology typically reserved for those “tech” companies. How did people communicate without email, or more recently texting, snapchatting, Slack, etc., you wonder?

We did it the old-fashioned way, we actually talked to one another.

Well, we did it the old-fashioned way, we actually talked to one another. That’s right, human to human communication either face-to-face or on the phone, and everybody was okay with it. But I digress, this is an article about email, not how the world was probably a better place without it. So, here are 6 ways to make you a better emailer in the workplace.

 

1. Just the facts.

Rare is the person who can effectively convey wit and sarcasm via email, and while you may think you’re the funniest human alive, the person reading your email proabably doesn’t get it, and now you’ve likely ticked them off.

 

2. Need to know basis.

Don’t ‘reply all’ every time if it’s really only important to one person. You’re just trying to cover your butt and junking up everybody else’s inbox in the process.

 

3. What did he say?

Don’t write the same way you talk (or text) because it probably won’t make any sense or be professional. This is where your grasp of the English language and your grammar skills actually get put to use.

 

4. Clear as mud.

The recipient can’t read your mind so make sure nothing is left to the imagination. Often times less is more, but unfortunately when it comes to email, less can mean more confusion, especially in a back and forth volley of emails. This leads to #5.

 

5. Get to the point.

While you need to be specific and give enough detail to avoid confusion, the fastest way to ensure your email doesn’t get read is to send a novel. Use bullet points to highlight the important areas.

 

6. We need to talk.

If you’ve covered the same ground in 3 exchanges with no resolution, pick up the phone, or better yet, get up from your desk, walk to your colleague who’s sitting two desks over and hash it out face-to-face. A 2-minute conversation will save 20 minutes of back and forth emails that accomplish exactly nothing.

A 2-minute conversation will save 20 minutes of back and forth emails that accomplish exactly nothing.


Not a member yet? Join Athlete Network for free, the one network helping 5 Million athletes advance their careers.